Contact Us
ChessCentral's Internet Chess Shop

The quickest way to get answers at ChessCentral is by email:

email@chesscentral.com

You should receive an answer within 12 hours (usually much, much sooner!) including weekends.

ChessCentral's Hours of Operation
Monday - Friday from 8:00 a.m. - 6:00 p.m. Eastern Standard Time

Mailing Address
ChessCentral
10612-D Providence Rd., Suite 480
Charlotte, NC 28277

Dedicated Chess Software Tech Support
Customers who purchase their chess software from ChessCentral receive post-purchase USA tech support

ChessCentral technical support handles ChessBase, Chessmaster PC, and ChessCentral produced software. For these products, please send your questions (along with your order number) to:

technicalsupport@chesscentral.com

ChessCentral's tech support is available Monday-Friday by email only. You should receive an answer within 24 hours.

Phone
1-704-814-0817

Fax
Toll Free: 1-866-576-9755

For tech support on other software products, please use the following links:

Convekta (Chessok): info@chessok.com

Chess Wizard:   http://www.bookup.com/support.htm

ChessMaster MAC:   http://support.feralinteractive.com/?gamename=chessmaster9k&save=1

Chess Genius: support@chessgenius.com

Pocket Grandmaster: http://www.pocketgrandmaster.com/english/supp_fra.html

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