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The quickest way to get answers at ChessCentral is by email: email@chesscentral.com. You should receive an answer within 12 hours (usually much, much sooner!) including weekends. 


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ChessCentral's Hours of Operation: Monday - Friday from 8:00 a.m. - 6:00 p.m. Eastern Standard Time

Mailing Address:

ChessCentral
6 Oyce Rowe
Jonesborough, TN 37659

Telephone: 1-888-460-4999
Fax: 1-866-576-9755

Dedicated Chess Software Tech Support
Customers who purchase their chess software from ChessCentral receive post-purchase USA tech support. ChessCentral technical support handles ChessCentral produced software. For these products, please send your questions (along with your order number) to: email@chesscentral.com

ChessCentral's tech support is available Monday-Friday by email only. You should receive an answer within 24 hours.

For tech support on other software products, please use the following links:

ChessBase: info@chessbase.com
Convekta (Chessok): info@chessok.com
Chess Wizard: http://www.bookup.com/support.htm

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