US Dollars
EURO
British Pounds
Australia
Canadian Dollar
Holiday Central
ChessCentral has been serving the internet chess community for over 20 years, so you can shop with confidence at ChessCentral for your holiday gift purchases. For example, ChessCentral has been Amazon's gold merchant chess shop for over 15 years, and ChessCentral won the Amazon Top Holiday Seller Award every year! Just one more reason to shop at ChessCentral.
Let ChessCentral do the work for you! From selecting the right gift at the right price to gift messaging, and shipping your package to your favorite chess enthusiast, you can count on ChessCentral to get it done the right way. ChessCentral's chess experts are ready to make this holiday special for you and your loved ones.
Check out our Holiday Sale items, sure to please any chess enthusiast!
Don't Forget Every Purchase gets a FREE Gift!
Christmas - Friday, December 25
Hanukkah - Sunset Sunday, December 10
Deadlines for USA Shipping
|
|
Shipping International
Dec 1 Priority Mail International
Dec 5 Express Mail International
Dec 10 Global Express Guaranteed (email us for quote)
Please use our drop-down menu on the check-out page to choose your shipping method.
Shipping Information
US Postal Service will not deliver:
Thursday, November 22 - Thanksgiving Day
Friday, December 25 - Christmas Day (observed)
UPS/FedEx will not deliver:
Thursday, November 22 - Thanksgiving Day
Thursday December 24 - Christmas Eve
Friday December 25 - Christmas Day
Blizzard Warning: ChessCentral's warehouse is open and operating at full capacity. We are shipping packages on time. Due to occasional blizzard conditions in many parts of the USA, delivery of packages to such areas may not be timely. ChessCentral cannot be responsible for any package that we ship on time, but is not delivered on time by UPS or USPS.
All shipping services have tracking: USPS, FEDEX, UPS. You will be emailed a tracking number when your order leaves our warehouse (usually the day after you order). You will also find your tracking number in your "My Account" area.
International orders have tracking USPS only tracks the shipment until it leaves the USA. We offer UPS service to all countries, which does have updated tracking and insurance. Please email us at email@chesscentral.com with your country, products and time requirements for a quote.
Free Gifts with Purchase
ChessCentral is in the holiday gift giving spirit. We would like to give our customers gifts that will warm the heart of any chess player, young or old. There are no shipping or handling charges – every gift here is absolutely FREE, just for shopping at ChessCentral! Downloads will count if accompanied with the purchase of a physical product. Click here for your free gifts
Shipping to Another Address
Why fight the long lines at the Post Office? ChessCentral makes sending gifts to your loved ones a breeze! Just place the name and address of the person you wish to send a gift to in the "Ship To" side of the order form and we will take care of the rest. A tracking number will be emailed to you when your gift leaves the warehouse.
Return Policy
All purchases between November 1 and December 25 will have until January 15 to return products for whatever reason. The products must be returned in their original packaging and in perfect condition to receive credit or exchange. Any defective products will be handled at ChessCentral's expense. Please contact our customer care at email@chesscentral.com before sending back any product. Software, CDs, and DVDs must not be opened to receive a refund.
Out of Stock
ChessCentral tries to maintain high levels of stock so that you will not have any products on back-order. In the event that you purchase a product that can not be shipped within 3 business days of purchase we will contact you by email and let you know when we expect to ship.
Gift Tags by Request
If you would like, we can place a gift tag in the package. Just ask for "gift tag" in the comments box on the order form, along with a short personal message. We will place a "To:/From:" card on your gift. Outside USA shipments must contain an invoice but we will gladly add a gift tag.
Customer Support
ChessCentral is always here to help. We pride ourselves on having the finest customer care on the Internet! The best and quickest way to get in touch with our staff is by email, to email@chesscentral.com
Our email support is open from 7am - 7pm Eastern Time, 7 days a week. You should receive a reply within 24 hours of your email.
Have a Merry Christmas and a Happy Hanukkah!
from all of us at
ChessCentral!